Privacy Policy
PrintEffective date: January 1, 2026
1. Scope
PixelVoxa Roof Care (“we”, “us”) provides online courses for roof repairs. This Privacy Policy explains how we handle personal data when you browse our site, create an account, enroll, contact us, or interact with our services.
2. Data we collect
- Account data: name, email, password (hashed), and optional phone.
- Transactional data: courses purchased, enrollment dates, invoice totals (no full card numbers stored on our servers).
- Learning data: progress, quiz scores, and completion dates.
- Support data: messages you send via forms or email.
- Technical data: IP address, device type, and basic analytics for reliability and fraud prevention.
3. How we use data
- To deliver course access, track progress, and issue certificates.
- To process payments securely via third-party processors.
- To provide support and respond to your requests with care.
- To improve our lessons, usability, and accessibility.
- To comply with legal obligations and enforce Terms.
We do not sell personal data.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, or port your data, and to object or restrict certain processing. To exercise rights, contact us at [email protected].
7. Security
We apply administrative, technical, and physical safeguards, including encryption in transit, strict access controls, and staff training. No system is perfectly secure; we promptly investigate and notify as required by law.
8. Retention
We retain data as long as needed to provide services and for legitimate interests like legal compliance, dispute resolution, and tax records. We delete or anonymize data when it is no longer required.
9. Children
Our courses are intended for adults and older teens under guardian supervision. We do not knowingly collect data from children under 13.
10. Changes
We may update this Policy to reflect improvements or regulatory changes. We post the new effective date and, for significant updates, provide additional notice.
11. Contact
Questions about privacy? Email [email protected] or call +1 (415) 915-2024. We aim to respond within one business day.